POLICIES & FORMS | KOIC

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Policies and Procedures

ENROLMENT & ADMISSIONS

Student Information and Marketing Policy

Student Enrolment and Admissions Policy

Course Credit and RPL Policy

Deferment, Suspension or Cancellation Policy

Fees Management and Refunds Policy

Tuition Protection Service (TPS) Policy

COURSE DELIVERY & ASSESSMENT

VET Training and Assessment Policy

Academic Integrity Policy

Facilities, Equipment and Resources Policy

Course Completion and Qualification Issuance Policy

Transition of Qualifications Policy

ATTENDANCE & PROGRESS MONITORING

VET Attendance Policy

Course Progression and Risk Monitoring Policy

Student Support, Diversity, Inclusion and Wellbeing Policy

STUDENT SUPPORT

Orientation and Learner Success Policy

Student Behaviour Policy

Bullying, Discrimination, Vilification and Harassment Policy

Cultural Safety Policy

Sexual Assault and Sexual Harassment Policy

INTERNATIONAL STUDENTS

International Student Transfer Policy

International Student Visa Compliance Policy

EDUCATION AGENTS

Education Agent Engagement and Management Policy

WHS

Critical Incident Policy

Hazard Identification and Risk Management Policy

Workplace Health and Safety Policy

DATA MANAGEMENT & PRIVACY

Information, Data Integrity and Intellectual Property (IP) Policy

Records Management Policy

Privacy and Data Use Policy

Website Privacy Policy

QUALITY ASSURANCE

Continuous Improvement Policy

Meeting the Conditions of Registration Policy

Quality Assurance and Risk Management Policy

Governance, Leadership and Accountability Policy

COMPLAINTS & APPEALS

Complaints and Appeals Policy

ELICOS

ELICOS Course Application Policy

ELICOS Language Proficiency Placement Test Policy

ELICOS Student Attendance Policy

ELICOS Educational Premises and Learning Environment Policy

ELICOS Excursion Policy

ELICOS Certificate and Course Completion Policy

ELICOS Compliance with Standards Policy

ELICOS Assessment Policy

ELICOS Student Satisfaction Policy

Forms

Application Form

Access to Student Records Form

Change of Contact Details Form

Appeal Form

Complaint (Improvement Action) Form

Education Agent Application Form

Credit Transfer (CT) Application Form

Request for Recognition of Prior Learning (RPL) Form

International Student Transfer Request

Deferment or Suspension Request Form

Refund Application Form

Information

Pre-Enrolment Information Guide ELICOS

Pre-Enrolment Information Guide VET

Schedule of Fees and Charges

Academic Calendar VET 2026

Academic Calendar VET 2027

Academic Calendar EAP 2026

Academic Calendar EAP 2027

KOIC Student Handbook

KOIC Student Code of Conduct

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